Thomson Reuters World-Check

Information for Data Subjects

Your Privacy Rights

Under privacy laws, you have various rights in relation to your personal information and we respect those rights. In particular, you have a right to:

  • request a copy of personal information we hold about you;
  • ask that we update the personal information we hold about you, or correct such personal information that you think is incorrect or incomplete; and
  • object to our processing of your personal information.

This page gives you information about how to exercise these rights.

How can I find out if I am listed on World-check?

Please fill in the “Am I on World-Check?” form above.

We will then email you at the address you provide to ask for information to confirm your identity. This is to safeguard your own privacy. Any identification evidence that you provide will only be used to verify your identity for the purpose of your requests.

When we’ve verified your identity, we will then tell you whether you’re on World-Check or not. We usually do this within 10 business days or in accordance with the response time required under applicable data protection laws.

How can I exercise rights to update or correct information about me, or to object to the use of that information?

If you are listed on World-Check, you may request your information is updated, corrected, subject to restricted processing or removed if you have good reasons for doing so. To do so, please email contact@world-check.com.

We will consider your request carefully and will act to stop inaccurate, outdated, irrelevant or excessive information about you being held in World-Check.

We may need supporting information and/or documentation from you in order to consider your request properly.

Once we have decided whether to update, correct or remove your information in World-Check, we will let you know what the outcome is and what action we have taken (e.g. update, correction, removal and/ or making a note of concerns you have expressed on your report). We will aim to do so within 10 working days and will always provide reasons for our decisions

How much does it cost?

We make no charge for handling the requests described on this page.

Will you always comply with my request?

There are limits to the rights that you have in relation to your personal data and in certain circumstances we may not be required or able to meet your request, or we may meet your request in part only.  Where this occurs, we will provide you with an explanation of the legitimate basis on which we are unable to meet your request. You can also find further information on our approach towards any requests you make in the World-Check FAQ.

Why have I not heard from you?

We will only contact you at the email address you give us, so please do make sure you provide the right address. If you have completed the “Am I on World-Check?” form above and not heard from us, please check your junk mail folder. You may also email contact@world-check.com.

How is my information used within World-Check?

Please see the World-Check Privacy Statement for further details.

How can I contact you / complain?

For further information about World-Check, or to make a suggestion, please email contact@world-check.com.

If you wish to make a complaint about World-Check or about how we have handled a request you have made in connection with World-Check, please e-mail us at contact@world-check.com or write to us at the address below:

Attn: Data Protection Officer
Reuters Limited
30 South Colonnade
Canary Wharf
London
E14 5EP

If you are unhappy with the way we have handled your complaint, you can also contact your local data protection regulator, if you have one. A list of European data protection regulators can be found here: http://ec.europa.eu/justice/data-protection/article-29/structure/data-protection-authorities/index_en.htm

Am I on World-Check?

Please fill out all required fields before submitting your request.